Customer orientation and quality



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In Palavas les Flots “Queen of the beaches of the Mediterranean”, we have been welcoming you since the most beautiful epoch and the resort has adapted to everyone’s expectations over the decades.

Palavas-les-Flots, an ancient fishing village, has become a renowned seaside resort on the Languedoc coast for over a century now.

Palavas-les-Flots today, it is long sandy beaches, a lagoon area between sea and ponds, lively quays, festivities throughout the year, a multitude of activities and a rich cultural environment.


The Tourist Office and Conference Centre of Palavas is classified category I, labelled for Tourism and Disabilities, and recognised as Qualité Tourisme, Occitanie Sud de France.

This distinction is a reward for the resort’s commitments to the quality of its welcome and services, the symbol of its professionalism and the enhancement of its local resources. It is a sign of recognition for our visitors of our quality service offers.

Since 2014, the Tourist Office has been increasing the number of certifications and labels proving the quality of the services offered to customers. A total of 18 certifications and labels such as Tourist Municipality category I classification and National Qualité Tourisme label have been obtained.